Connect2MyDoctor

Core Features That Fit Real Clinical Workflows

Our telemedicine platform supports both scheduled and on-demand (request-based) appointments, giving doctors flexibility in managing patient care. Clinicians can conduct video consultations, issue e-prescriptions, manage follow-ups, and access medical records in real time. It also supports secure online payments in 130+ global currencies, making it ideal for hospitals, clinics, and multi-specialty practices serving local or international patients.

Security, Compliance & Data Ownership

Our platform is designed with end-to-end data security, privacy, and compliance in mind. All data is encrypted in transit and at rest and hosted in region-specific data centres to meet local data residency requirements. Healthcare providers and patients retain full ownership of their data—we serve only as custodians. No data is accessed or shared without explicit consent, and every consultation begins with mandatory patient consent. The platform is ISO 27001 certified and compliant with HIPAA and applicable national health data regulations.

Trusted for Regulated Use Across UAE, India & Beyond

Our platform is approved by the Dubai Health Authority (DHA) for teleconsultations (License No: DHA-2249728), meeting stringent standards for clinical quality, patient safety, and data security. It is the first and only Australian telemedicine platform to receive DHA approval, demonstrating our commitment to cross-border regulatory compliance. The platform is also fully compliant with the Indian Telemedicine Practice Guidelines, making it ideal for use in hospitals, clinics, and telehealth networks across key markets. It aligns with national e-health frameworks and is ready for deployment in regulated healthcare environments.

Integrated Tools for Advanced Care

Our telemedicine platform integrates with EMRs, HIS, LIS, PACS, messaging systems, and payment gateways to streamline workflows. For orthopedics and sports medicine, we partner with CareSpace AI for AI-powered injury prevention and recovery. Dental clinics use ToothLens for AI-driven pre-visit assessments that aid early detection. Ophthalmologists access vision acuity tests, scan reviews, and symptom assessments—all within a secure, unified platform. These integrations deliver specialty-focused, efficient telehealth, improving patient care and clinical outcomes.

Frequently Asked Questions

What type of healthcare providers can use your platform?

Our platform is built for healthcare organizations of all sizes—from solo practitioners and specialty clinics to large hospitals and multi-location networks. It supports a wide range of care models and specialties, making it easy to scale and adapt to your organization’s needs.

Can we customize the platform with our hospital’s branding?

Yes, all our services are fully white-labeled. Your organization gets its own custom-branded website and mobile apps—built, hosted, and managed by us—under your brand name and domain. Apps are published under your own developer account on app stores, ensuring a seamless and consistent experience for your patients and staff.

Does your platform support integrations with existing HIS or EMR systems?

Absolutely. We offer secure APIs and custom integration support to connect with your Hospital Information System, EMR, and lab systems.

Who owns the patient data, and where is it stored?

You retain full ownership of all patient data—we are only custodians. The data is stored securely in compliance with local data residency and privacy regulations. Hosting can be configured regionally to meet your specific compliance needs, ensuring your organization maintains full control while we ensure secure management and access.

Is the platform scalable for multisite or multi-country operations?

Yes, our infrastructure supports multi-site, multi-time zone, and cross-border deployment with role-based access and analytics.

Connect. Consult. Care – Anytime, Anywhere